As a physician, your attitude influences all segments of your professional world: your staff’s fellowship, collaboration and performance; the follow-through of your patients; and the amount of your goals that will be accomplished. It also influences personal...
A nurse is coming to the office consistently late. Patients always leave positive remarks about the politeness and friendly demeanor of your receptionist. Your medical billing assistant struggles being assertive with the insurance company representatives. How do you,...
Being an excellent clinician is no guarantee against malpractice claims. An article in the American Medical News last month reported that even though most physicians will be sued at least once during their career, the majority of cases are without merit. According to...
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