Calm Your Mind - Stories About You

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Support Value-Based Care with Improved Communication

Support Value-Based Care with Improved Communication

4 Quick and Easy Actions Providers Can Take TodayBy A. Lane Therrell FNP-BC, RN, HTCP and Iris Grimm In this article, a nurse practitioner and an executive coach team up to examine the importance of improving provider-patient communication in value-based care. The...

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Workplace Violence – An Issue That Needs Attention

Workplace Violence – An Issue That Needs Attention

This morning I attended a networking / educational event organized by Stanton Law, LLC where Todd Stanton, Dr. Marc McElhaney, and Karla Baldini talked about workplace violence and how business owners and HR managers can address it.To summarize the 2-hour presentation...

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What can we learn from successful NFL teams?

Here is the transcript of the video for those of you who prefer to read than watch: As a German, I am not much of a football fan and I don’t understand every little detail about the game but it is playoff time and because of my husband’s...

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How to Stay Ahead of Problems and Crises

How to Stay Ahead of Problems and Crises

When your car makes a weird noise or when your check engine light comes on, do you tend to ignore it for a long period of time or do you take immediate action and drive by your car repair shop to get it checked out? Today, while going to a networking...

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Creating Freedom in Structure…

Creating Freedom in Structure…

….. is a topic that I explored this morning in a networking/coaching group called Roswell Cross Connect led by Peter Gibson. During this 90-minute conversation, we discussed how to build a business by overcoming opposite buttons. Actions or inaction. Courage or...

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The one trait that makes leaders ineffective

The one trait that makes leaders ineffective

Are you addicted to being right? Do you sometimes push your opinion through even though deep down inside you have the inkling that the other person may have a valid point? Do you feel better when you convinced someone of your opinion? We all do it. We all LOVE to be...

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Three Reasons for Dysfunction in the Workplace

Three Reasons for Dysfunction in the Workplace

If you had a pebble in your shoe, would you stop in your track and remove the pebble? If you have a food item on your plate that you dislike, do you eat it anyway or do you leave it on the plate? Unfortunately, it is not that easy in the workplace. When something is...

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Two Powerful Solutions to Amp Up Physician Engagement

Recently I read a survey result published by athenahealth in July of 2016 and conducted through Epocrates, a mobile app for physicians. It revealed that only 20% of more than 2000 physicians met the criteria for engagement. Interestingly enough, two main criteria for...

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Leadership Insights Shared By Dan Woods

Leadership Insights Shared By Dan Woods

Last year, Georgia Association of Healthcare Executives implemented a program series called “Lunch with the CEO” where each month a small group of GAHE members can join a hospital CEO for 90 minutes and ask various questions about their leadership experience. On...

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As a leader care about your people

As a leader care about your people

"The leaders who help their people work at their natural best, are the leaders who care most about their people."  A lot of leaders think that their task is all about reaching organizational goals, reaching financial goals, and making the customers happy. And in order...

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Give yourself a break – You don’t always have to know

"Life changes for the better when we realize that we don’t have to know everything and we don’t have to pretend we do."  As a leader, as a physician, as an executive, as a coach or consultant - we think that that we have to know everything. After all, that is the...

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Press Release – C-IQ Certified Coach

Press Release – C-IQ Certified Coach

Iris Grimm, Professional and Certified Executive Coach Awarded Conversational Intelligence (C-IQ) Certification A program that primes the brain for trust, partnership, and mutual success Marietta, GA (January 17, 2017) Iris Grimm, President of Master Performance Inc.,...

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Make Your Presentations Memorable

Make Your Presentations Memorable

Last month I attended a medical group meeting to shadow coach the leader. One of the biggest complaints that I hear from physicians as well as physician leaders is the vast amount of meetings where little to nothing gets accomplished and a lot of time gets wasted. And...

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Useful Tip for Stressful Times

Useful Tip for Stressful Times

Today’s affirmation on Louise Hay’s calendar reads “I have more than enough time to do everything I want. Time expands for me.” It seems as if time is one of the most scarce resources we have in life and work. I see leaders running from one meeting to the next never...

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How to bring out the best of your team

"As a leader listen, observe. interact, be transparent. You don’t have to have all the answers. Leave open space for others to create."  A lot of leaders think that they have to have all the answers. After all, they were promoted into leadership either because they...

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The Disconnect that Leads to Communication Breakdown

The Disconnect that Leads to Communication Breakdown

Did the conversation resolve the issue at hand and make your relationship stronger? This was the question I asked Bill who I met at a social event last weekend. At this party, I was introduced to a physician who also happens to be the department chief in a hospital in...

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Creating Connections With Patients, Staff, and Colleagues

Creating Connections With Patients, Staff, and Colleagues

Using Neuroscience-Based Tools Suppose that you have argued with a colleague or friend, and you now avoid talking to this person. Your relationship is damaged, and you wonder how to repair and restore it — how to start over, make up, rebuild trust, and work through...

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Need a Short Time Out? Take It!

Need a Short Time Out? Take It!

ast week I spoke with a gynecologist in private practice who told me that he couldn’t remember the last time he took a vacation. His wife and children frequently travel to the beach and overseas, but he just cannot take time off from his practice....

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Tighten up those Boundaries or else…

Tighten up those Boundaries or else…

It is almost summer which is the time for weekly lawn mowing. When you instruct your landscape company to take care of your lawn, where do they stop with mowing? At the boundary line. I assume you don’t instruct them to mow your neighbor’s back lawn as well. After...

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The Implications of Burnout in Physician Leaders

The Implications of Burnout in Physician Leaders

The Harvard Health Publications / Medical School just published an article on June 8, 2016 where they talked about the connection between opioid crisis and physician burnout in this country. You can read the entire article "The opioid crisis and physician burnout: A...

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Healthcare Success Depends on More Than Clinical Skills

Healthcare Success Depends on More Than Clinical Skills

To excel in the highly demanding, ever-changing healthcare market doesn’t simply require technical skills (clinical skills for providers; business skills for administrators, etc.); it equally requires self-management and interpersonal skills. A study by the Dale...

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Three Ways To Ease A Disaster And Save The Day

Three Ways To Ease A Disaster And Save The Day

A friend of mine recently posted the following story on her Facebook page: “Finally on a plane, and should be on the way to New York soon. A flight attendant just explained what happened: first plane was delayed, so they had to wait for another plane. At that point,...

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Non-Clinical Continuing Education for Physician Leaders

Non-Clinical Continuing Education for Physician Leaders

If clinical skills are the critical machinery for health care providers, personal development is the fuel that runs the machinery more effectively. After all, health care providers are human beings as well as professionals when serving their patients. While it is true...

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Time Management and Life Priorities for Physicians

If we can’t add a 25th hour to the day, how can we manage our time to accommodate the things we want to do besides work? First, it starts with managing our energy. So many times it is not that we don’t have the time to do the things we want to do but we don’t have the...

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