How to bring out the best of your team

“As a leader listen, observe. interact, be transparent. You don’t have to have all the answers. Leave open space for others to create.”  A lot of leaders think that they have to have all the answers. After all, they were promoted into leadership either...
Creating Connections With Patients, Staff, and Colleagues

Creating Connections With Patients, Staff, and Colleagues

Using Neuroscience-Based Tools Suppose that you have argued with a colleague or friend, and you now avoid talking to this person. Your relationship is damaged, and you wonder how to repair and restore it — how to start over, make up, rebuild trust, and work through...
Healthcare Success Depends on More Than Clinical Skills

Healthcare Success Depends on More Than Clinical Skills

To excel in the highly demanding, ever-changing healthcare market doesn’t simply require technical skills (clinical skills for providers; business skills for administrators, etc.); it equally requires self-management and interpersonal skills. A study by the Dale...
Non-Clinical Continuing Education for Physician Leaders

Non-Clinical Continuing Education for Physician Leaders

If clinical skills are the critical machinery for health care providers, personal development is the fuel that runs the machinery more effectively. After all, health care providers are human beings as well as professionals when serving their patients. While it is true...
Learning from Healthcare Executives about High Performance Teams

Learning from Healthcare Executives about High Performance Teams

Earlier today I attended the Georgia Association of Healthcare Executives annual meeting luncheon. The topic of the luncheon was “Developing High-Performance Teams” where a panel of 3 female executives of 3 different hospital systems in the city shared their...