Explore what our dogs can teach us about leadership:
Study Finds: Tired, Stressed Docs Make More Mistakes
A report in the Sept. 23/30 2009 issue of the Journal of the American Medical Association concludes that fatigue isn’t the only contributor to medical errors among medical residents but financial woes, family concerns and other elements of distress play also a...
Primary Care Physician Satisfaction, Burnout And Work Condition
Insufficient working conditions in primary care are associated with adverse physician reactions. Studies publishes in the July 2009 issue (Volume 151 Issue 1 | Pages 28-36) of Annals of Internal Medicine suggest that adverse primary care work conditions could lead to...
Patient Survey to Improve Practice Efficiency and Patient Retention
Last year I wrote about the Zagat Survey for physician ratings: http://balancedphysician.wordpress.com/category/patient-service/ The Zagat Survey was designed to allow consumers to rate physicians based on 4 criteria: trust, communication, availability and...Zagat Survey – An Opportunity or a Disadvantage?
According to an article in the Denver Post Zagat Survey, the online guide known for its ratings of restaurants, hotels and other attractions, intends to add doctors’ offices to its list. They partnered with WellPoint, the parent company of Anthem Blue Cross Blue...