Support Value-Based Care with Improved Communication

Support Value-Based Care with Improved Communication

4 Quick and Easy Actions Providers Can Take TodayBy A. Lane Therrell FNP-BC, RN, HTCP and Iris Grimm In this article, a nurse practitioner and an executive coach team up to examine the importance of improving provider-patient communication in value-based care. The...
Take the Stress out of Performance Improvement Conversations

Take the Stress out of Performance Improvement Conversations

Every now and so often, something can go wrong in the hiring process. A “bad apple” gets in the mix of a good performing team or maybe the hiring process was not an issue but a decent employee turned “bad”. Managing people is one of the hardest jobs but when you have...
The one trait that makes leaders ineffective

The one trait that makes leaders ineffective

Are you addicted to being right? Do you sometimes push your opinion through even though deep down inside you have the inkling that the other person may have a valid point? Do you feel better when you convinced someone of your opinion? We all do it. We all LOVE to be...
Three Reasons for Dysfunction in the Workplace

Three Reasons for Dysfunction in the Workplace

If you had a pebble in your shoe, would you stop in your track and remove the pebble? If you have a food item on your plate that you dislike, do you eat it anyway or do you leave it on the plate? Unfortunately, it is not that easy in the workplace. When something is...
Press Release – C-IQ Certified Coach

Press Release – C-IQ Certified Coach

Iris Grimm, Professional and Certified Executive Coach Awarded Conversational Intelligence (C-IQ) Certification A program that primes the brain for trust, partnership, and mutual success Marietta, GA (January 17, 2017) Iris Grimm, President of Master Performance Inc.,...
Make Your Presentations Memorable

Make Your Presentations Memorable

Last month I attended a medical group meeting to shadow coach the leader. One of the biggest complaints that I hear from physicians as well as physician leaders is the vast amount of meetings where little to nothing gets accomplished and a lot of time gets wasted. And...