4 Quick and Easy Actions Providers Can Take TodayBy A. Lane Therrell FNP-BC, RN, HTCP and Iris Grimm In this article, a nurse practitioner and an executive coach team up to examine the importance of improving provider-patient communication in value-based care. The...
A report in the Sept. 23/30 2009 issue of the Journal of the American Medical Association concludes that fatigue isn’t the only contributor to medical errors among medical residents but financial woes, family concerns and other elements of distress play also a...
Insufficient working conditions in primary care are associated with adverse physician reactions. Studies publishes in the July 2009 issue (Volume 151 Issue 1 | Pages 28-36) of Annals of Internal Medicine suggest that adverse primary care work conditions could lead to...
Last year I wrote about the Zagat Survey for physician ratings: http://balancedphysician.wordpress.com/category/patient-service/ The Zagat Survey was designed to allow consumers to rate physicians based on 4 criteria: trust, communication, availability and...
According to an article in the Denver Post Zagat Survey, the online guide known for its ratings of restaurants, hotels and other attractions, intends to add doctors’ offices to its list. They partnered with WellPoint, the parent company of Anthem Blue Cross Blue...
Last week a friend of mine told me the following story: On Friday I went for my annual Echo Cardiogram. I was called on Monday to see if I had insurance. A recording called the house on Wednesday to remind me of my appointment saying, “This time has been set...